Terms & Conditions
Effective Date: September 10, 2026
Welcome to Kollimalai Honey.
This website is operated by ARR Shopping, Namakkal, Tamil Nadu, India. By accessing or using this website and purchasing our products, you agree to the following Terms & Conditions.
1. About Our Products
Kollimalai Honey products are food products intended for consumption.
Product images are provided for representation purposes. Actual packaging, colour, appearance and labelling may vary slightly from images displayed on the website.
Customers should carefully read the product label and follow the storage and usage instructions provided with the product.
2. Product Information
We make reasonable efforts to ensure that product descriptions, prices, images and other information displayed on the website are accurate.
However, minor variations may occur due to product batches, packaging updates or changes required by applicable regulations.
3. Pricing
All product prices displayed on the website are subject to change without prior notice.
The applicable price at the time the order is successfully placed will generally apply to that order.
Any applicable delivery charges, taxes or other charges will be displayed during the checkout process where applicable.
4. Orders
An order placed through the website is subject to acceptance and availability.
We reserve the right to cancel an order in circumstances including:
- Product availability issues
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete delivery information
- Technical or payment-related errors
- Circumstances beyond our reasonable control
If we cancel a prepaid order, the eligible amount will be refunded through the applicable payment method.
5. Payment
Payments may be processed through third-party payment service providers.
Customers are responsible for providing accurate payment and billing information.
We do not intentionally store complete payment card credentials.
6. Delivery
Delivery timelines are estimates and may vary depending on destination, courier availability, weather, holidays and other circumstances.
Customers must provide an accurate delivery address and contact number.
Please refer to our Shipping Policy for detailed delivery information.
7. Cancellation, Returns and Refunds
Cancellation, return and refund requests are governed by our Cancellation, Return & Refund Policy.
Food products may have specific return restrictions for safety and hygiene reasons.
8. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to our systems
- Copy or misuse our website content or branding
- Upload malicious code or harmful content
- Interfere with the normal operation of the website
9. Intellectual Property
The Kollimalai Honey brand name, logo, product images, website content, graphics, text and other materials available on this website are owned by or used by ARR Shopping and/or the respective rights holders.
Unauthorised copying, reproduction or commercial use is prohibited.
10. Limitation of Liability
To the extent permitted by applicable law, ARR Shopping shall not be responsible for indirect or consequential losses arising from the use of the website or delays caused by circumstances outside our reasonable control.
Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable Indian law.
11. Force Majeure
We shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, extreme weather, transportation disruptions, strikes, government restrictions, technical failures or other force majeure events.
12. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page.
14. Contact
Kollimalai Honey
Operated by: ARR Shopping
Location: Namakkal, Tamil Nadu, India
Customer Support: Please contact us page